Jordan Lee

Profile

DevOps & Cloud Infrastructure Engineer specialising in Azure infrastructure for large-scale SaaS platforms. I own the cloud infrastructure layer for a multi-product platform spanning 500+ repos and 10-20 product teams, building reusable Terraform and Bicep modules, shared CI/CD tooling, hosted build agent infrastructure, and an emerging AI platform layer.

Experience

The Access Group May 2021 – Present

DevOps & Cloud Infrastructure Engineer · Pontefract, UK

Maintain a shared library of reusable Terraform and Bicep modules (15+ Azure services) published to Artifactory with semantic versioning, consumed by product pipelines across 500+ repos
Run a shared Azure Pipelines YAML template library standardising CI/CD across all product repos, with gated environment promotion and PR-based approval gates
Manage hosted build agent infrastructure using VMSS-based auto-scaling pools and containerised agents
Maintain AI/ML platform infrastructure including LLM gateway configuration, serverless GPU model hosting, and agentic platform services on Azure
Use Claude Code subagent orchestration to roll out IaC changes across hundreds of repos in parallel, reducing week-long rollouts to hours

Link Group (LNK) October 2020 – May 2021

Platform Engineer · Leeds, UK

Wrote Terraform for fault-tolerant, region-resilient Azure solutions in an agile delivery environment
Sole owner of Windows Virtual Desktop infrastructure including image management and access control
Supported on-premises to Azure migrations across multiple EMEA domains

Piksel February 2018 – June 2019

3rd Line Engineer · York, UK

Supported multi-customer Wintel environments across Azure, AWS, hybrid cloud, and on-premises
Drove the team's shift to a DevOps workflow using Kanban and GitLab-based CI/CD pipelines
Built Azure Monitor customer monitoring and automated monthly patching via SCCM using PowerShell

Computacenter June 2012 – February 2018

2nd Line Wintel Analyst / Service Desk Analyst · Hatfield, UK

Supported a broad customer base across a shared service model covering critical incident management and datacentre migration exercises
Improved first-time fix rates by implementing automated ticket routing and ITSM call templates

Fujitsu UK July 2011 – June 2012

1st Line Analyst · Stevenage, UK

Technical Skills

Cloud & IaC

Microsoft Azure, Terraform, Bicep, ARM Templates, Azure DevOps, GitLab CI/CD

CI/CD & Build Infrastructure

Azure Pipelines (YAML), shared pipeline template libraries, Hosted build agent management — VMSS-based auto-scaling pools and containerised agents, Pipeline-driven Terraform, Bicep, and ARM deployments with PR approval gates

Scripting & Automation

PowerShell, Bash, Azure CLI, Pipeline and infrastructure automation at scale

AI-Assisted Engineering

Claude Code (subagent orchestration for multi-repo IaC changes), Devin, GitHub Copilot

Certifications

AZ-900: Microsoft Azure Fundamentals

MCTS: Windows 7 Configuring

MTA: Windows Server Administration Fundamentals

MTA: Security Fundamentals

MTA: Windows Operating System Fundamentals

MTA: Networking Fundamentals

Level 3 Diploma for ICT Systems and Principles for IT Professionals

Level 3 Diploma in ICT Professional Competence

In progress: AZ-104: Microsoft Azure Administrator

In progress: AZ-305: Microsoft Azure Solutions Architect Expert