Experience

The Access Group

DevOps & Cloud Infrastructure Engineer · May 2021 – Present · Pontefract, UK

Owning the Azure cloud infrastructure layer for a multi-product SaaS platform — managing infrastructure across 500+ repos and supporting 10–20 product teams.

Terraform, Bicep & ARM Modules

Maintaining a large library of reusable IaC modules covering API Management, App Service, Container Apps, CosmosDB, Key Vault, Redis, SQL, and virtual networking
Modules published to Artifactory with semantic versioning, consumed by product pipelines — security fixes and improvements propagate to all consumers on the next apply cycle
ARM templates used for subscription-level bootstrap and policy assignments

Product Infrastructure

Building and maintaining dedicated IaC repos for each product and service
Ensures consistent, reproducible environments across all teams, aligned to the shared module library

Azure Platform & DevOps

Shared Azure Pipelines YAML template library standardising build, test, and deploy stages across all product repos
Gated release workflows with environment promotion (dev → staging → production)
Pipeline-driven Terraform and Bicep plan/apply with state management and PR-based approval gates
Hosted build agent infrastructure — VMSS-based auto-scaling pools and containerised agents
Subscription-level bootstrap tooling for onboarding new Azure environments
API management configuration and backend-for-frontend infrastructure

AI/ML Infrastructure & Tooling

AI platform infrastructure: serverless GPU model hosting, LLM gateway configuration, agentic platform services on Azure
Claude Code — subagent orchestration for parallel IaC changes across hundreds of repos simultaneously, reducing week-long rollouts to hours
Devin — autonomous scaffolding for new product onboarding and pipeline template generation
GitHub Copilot — inline acceleration for day-to-day Terraform, Bicep, and YAML authoring

Link Group (LNK)

Platform Engineer · October 2020 – May 2021 · Leeds, UK

Agile infrastructure role deploying version-controlled code via GitLab
Wrote Terraform for fault-tolerant, region-resilient Azure solutions
Sole responsibility for Windows Virtual Desktop — image management and access control — which became critical infrastructure during the pandemic shift to remote working
Supported on-premises to Azure migrations across multiple internal EMEA domains
Took end-to-end ownership of IT projects, surfacing blockers proactively to keep deliverables on track

Piksel

3rd Line Engineer · February 2018 – June 2019 · York, UK

Supported multi-customer Wintel environments across Azure, AWS, hybrid cloud, and on-premises
Drove the team’s shift toward a DevOps workflow using Kanban and GitLab-based CI/CD pipelines
Built customer monitoring in Azure Monitor and automated the monthly patching cycle via SCCM using PowerShell
Managed Linux servers (Ubuntu, Debian, RHEL) configured with Puppet
Used Azure DevOps to validate server builds prior to deployment
Handled SQL cluster migrations and Windows Server 2019 rollouts including domain functional upgrades
Wrote technical documentation to shift incident handling to the service desk and reduce on-call load

Computacenter

2nd Line Wintel Analyst · February 2013 – February 2018

Hatfield, UK

Supported a broad range of customers across a shared service model
Managed critical incidents and datacentre recovery and migration exercises
Delivered multiple projects within required timescales, escalating blockers early
Expanded technical scope through shift-left activities, taking on additional responsibility for messaging technologies

Service Desk Analyst · June 2012 – January 2013